Your commercial home

First, where will your program live?

Country comes first because it determines the Plans, prices, currency and Add-ons you will see later.

The decision that shapes everything

How should loyalty feel?

You do not need loyalty jargon. Choose the behavior your customers will understand fastest.

The simplest differenceStamps reward a repeated action.Points reward value spent.

Business foundation

Introduce the business behind the experience.

These details create the real tenant and help Robocard classify your customer-facing store correctly.

Business name Required

Business phone Required

Business category Required

Business type Required when available

This uses Robocard’s configured category catalogue—not a separate onboarding list.

A clean starting pointYou can add social links and deeper public profile details from Account Management later.

Brand identity

Make the loyalty experience recognizably yours.

Upload the two brand assets Appearance already uses, then tune the palette while the customer preview updates live.

Primary logoLandscape or wordmark · up to 5 MB Choose image Square iconWallet and compact customer surfaces Choose image

Images are held safely in this browser draft and uploaded only when you create the account.

Signature paletteFine-tune or keep our polished defaults

Primary

Secondary

Accent

First administrator

Who should receive the keys?

This is the first person who can sign in and manage the loyalty program. Robocard creates the normal Full Privilege role.

First name Optional

Last name Optional

Work email Required

Create password Required

Full workspace control

This administrator receives all portal permissions. Plan entitlements still control which paid modules and limits are available.

Normal Robocard login
Global email uniqueness
Password is never saved in the browser draft

Your first earning location

Put your first branch on the map.

This becomes the active Top Branch. Additional branches can be added later whenever your Plan or Add-ons allow.

Branch name (EN) Required

Branch name (AR) Required

City (EN) Optional

City (AR) Optional

Address (EN) Optional

Address (AR) Optional

More branch details Phone, hours & geofence

Branch phone

Working hours

Scan geofencemetres

No pin selected

Customer progression

Create the level everyone starts from.

A Tier is a customer level. This first one has a zero entry threshold, and it is created with the same gem, color and validation as the portal.

Tier name (EN) Required

Tier name (AR) Required

Description (EN) Optional

Description (AR) Optional

Tier & gem color

MemberLevel 1 · Everyone begins here

Build a ladder laterAdd more Tiers from the portal whenever your Plan capacity allows.

The first customer win

What should completing the card unlock?

When customers finish the Stamp Card, this is what they receive. Robocard will connect it automatically.

A meaningful rewardAvailable to your starting Tier

Gift name (EN) Required

Gift name (AR) Required

Short description (EN)

Short description (AR)

Design your first card

Make the path to the reward feel achievable.

The Tier and Gift are already connected. Choose the target and watch the real card preview respond.

Card name (EN) Required

Card name (AR) Required

Customer-facing description Optional

Customers needstamps to complete this card

Six to twelve usually feels motivating without making the reward too easy.

Member8 stampsYour gift

Live portal preview

Advanced rules, media and availability stay at safe defaults and can be changed later.

Points economics

Set the value once. Understand it instantly.

Configure earning and direct discount redemption using the same Tier conversion model as the portal. The calculators translate the maths into everyday purchases.

Program name (EN) Required

Program name (AR) Required

Earning

Reward the spend

For every amount spent, how many points should a customer receive?

Customer spendsJOD=They earnpoints

If a customer spendsJOD250 points

Direct discount

Define real value

How many points convert into a monetary discount at checkout?

Customer redeemspoints=They receiveJOD

If a customer redeemspointsJOD 6.00 discount

Optional rewards catalogue

Direct discounts are ready. Add a specific reward?

Customers can already convert points into money off. A Reward is optional and gives them a named item to purchase with points.

Option 1 · Point Discount100 points → 1 JOD offAlready configured

Option 2 · Rewards Catalog500 points → Free CoffeeOptional

Your launchpad

Start simple. Grow into all of this.

Your core program is configured. These are real Robocard Lite capabilities you can explore from the dashboard—without adding setup work now.

Customers & Analytics

Profiles, activity, redemptions, insights and operational reports.

Core workspace

Engagement Center

Benefits, occasions, missions, challenges, games and referrals.

Check Plan

Apple & Google Wallet

Put loyalty cards and benefit coupons into customer wallets.

Check Plan

Foodics

Connect loyalty rules to products, branches, users and orders.

Check Plan

Menu

Publish customer-facing categories and products from Robocard.

Check Plan

Customer Webview

Shape home, discovery and store-page appearance.

Check Plan

Team & Locations

Add branches, users, permissions and Tiers within configured limits.

Within limits

Choose your foundation

A Plan that fits the program you just built.

These cards come directly from HQ configuration, including country and duration pricing, limits and access.

Shape the package

Add only what creates real value.

Robocard filters out anything the selected Plan already includes. Every selection updates limits, access and pricing immediately.

Capacity Add-onsRaise a configured limit such as users or branches.

Feature Access Add-onsUnlock a real Robocard module not included by the Plan.

Final review

Everything that will be created, in one view.

Review the connected program and commercial package. Use any edit link to go back without losing another section.

Payment-ready boundary

Ready to create your workspace.

Robocard does not have a live payment provider connected yet. We will assume this order is paid and provision the account using the real subscription workflow.

Provider-readyNo card data is requested or stored

Current behavior

Payment is assumed successful

This screen is an explicit integration boundary—not a fake card form. Continuing records the canonical Plan purchase as paid, applies Add-ons, and starts atomic provisioning.

Correct configured price and currency
Canonical Plan and Add-on validation
Easy to replace with a real provider callback later

I understand and want to create this accountThe final transaction will now create the complete Tenant configuration.

First, where will your program live?

How should loyalty feel?

Introduce the business behind the experience.

Make the loyalty experience recognizably yours.

Who should receive the keys?

Put your first branch on the map.

Create the level everyone starts from.

What should completing the card unlock?

Make the path to the reward feel achievable.

Set the value once. Understand it instantly.

Reward the spend

Define real value

Direct discounts are ready. Add a specific reward?

Start simple. Grow into all of this.

A Plan that fits the program you just built.

Add only what creates real value.

Everything that will be created, in one view.

Ready to create your workspace.

Payment is assumed successful

Continue setting up your program?

Creating your loyalty program…

Your account is ready.